You can personalise this box by adding a gift message before you check out.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Under the Distance Selling Regulations you do not have the legal right to cancel orders of made-to-order items, which includes all our baked goods. However, if we have not yet ordered ingredients for them or started production, we may cancel your order at our discretion.
Refunds will not be provided for non or late delivered items, outside of our control, except at our discretion following an investigation by our delivery partner.
Unfortunately, we cannot accept returns on items or gift cards.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds - where offered We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too and you should allow 7 working days from the date of refund notification for the money to appear back in your account.
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Free gift message
We won't include any invoices in your parcel and you can include a gift message for free with your order
Shipping with Royal Mail
We deliver to the whole of the UK via Royal Mail 24 for next day delivery
Click and Collect
You can collect your order from our Blackminster Cookie Bakery Shop
100% Secure payments
We accept all major Credit/Debit cards and your details are 100% secure